Privacy Policy

Last Updated: October 2026

Welcome to Move With Gaurav (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information you share with us through our website, courses, services, and related platforms.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal information.

1. Information We Collect

Depending on how you interact with Move With Gaurav, we may collect the following types of information.

Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and transaction information
  • Information submitted through contact or enquiry forms
  • Information you provide when purchasing or accessing our courses
  • Responses to assessments, questionnaires, or feedback forms
  • Any other information you voluntarily provide to us

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser and device information
  • Pages visited
  • Website usage and interaction information
  • Approximate location derived from technical information
  • Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

  • Respond to your enquiries and requests
  • Provide access to courses, programs, and services
  • Process payments and manage purchases
  • Communicate with you about your purchase or account
  • Provide customer support
  • Send important updates relating to our services
  • Improve our website, courses, content, and user experience
  • Understand how people use our website
  • Send marketing communications where you have provided the required consent
  • Prevent fraud, misuse, or security threats
  • Comply with applicable laws and legal obligations

We will use personal information only for specified and legitimate purposes and only to the extent reasonably necessary for those purposes.

3. Health, Fitness and Assessment Information

Some of our courses or assessments may ask you to voluntarily provide information relating to your movement, physical limitations, injuries, pain, training history, or other fitness-related information.

You should provide only information that you are comfortable sharing and that is necessary for the relevant service.

Such information will be used only for the purpose for which it was provided, such as helping you understand your movement or providing the relevant course or service.

Move With Gaurav does not provide medical diagnosis or medical treatment. Our educational and movement content is not a substitute for advice from a qualified medical professional.

4. Payments

Payments for our products or courses may be processed through third-party payment providers, including Razorpay.

We generally do not store your complete debit card, credit card, UPI, or banking credentials on our own systems.

Payment information may be collected and processed directly by the relevant payment provider in accordance with its own privacy policy and security practices.

5. Third-Party Platforms and Service Providers

We may use trusted third-party platforms and service providers to operate our business, including platforms for:

  • Website hosting
  • Course delivery
  • Payment processing
  • Email communication
  • Customer support
  • Analytics
  • Marketing
  • Community management

Depending on the service you use, your information may therefore be processed by these providers.

We expect our service providers to process personal information only for legitimate purposes and to maintain appropriate security measures.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand website traffic and usage
  • Improve website performance
  • Measure the effectiveness of our content and marketing

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where required by applicable law, we will seek the appropriate consent before using non-essential cookies or similar tracking technologies.

7. Marketing Communications

If you choose to receive updates, offers, educational content, or other communications from us, we may use your contact information for those purposes.

You can opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

We will not make continued receipt of marketing communications a condition for receiving a service you have purchased.

8. Sharing of Personal Information

We do not sell your personal information.

We may share personal information with service providers, payment processors, technology providers, communication platforms, or other parties where reasonably necessary to provide our services, operate our business, maintain security, or comply with legal obligations.

We may also disclose information where required by applicable law, regulation, court order, or lawful government request.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide our services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, or comply with applicable legal obligations.

When personal information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable legal requirements.

11. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request information about the personal data we process about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Request information regarding the processing of your personal data
  • Raise a grievance regarding our handling of your personal information

Requests may be made using the contact details provided below.

Where consent is the basis for processing, you may withdraw your consent. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

12. Children’s Privacy

Our services are intended for adults unless a specific program clearly states otherwise.

We do not knowingly collect personal information from children without the appropriate consent or authorisation required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

13. International Data Processing

Some of our third-party service providers may process or store information outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual or organisational safeguards.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or wish to raise a privacy-related grievance, please contact us:

Move With Gaurav
Email: support@movewithgaurav.com
Website: movewithgaurav.com

We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.

16. Consent

By using our website or voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for a particular processing activity, we will obtain that consent separately and provide you with the relevant information at the time of collection.